PRIVACY POLICY for RETOUR A L'ABONDANCE

 

 

The Company RETOUR A L'ABONDANCE undertakes to preserve the confidentiality of the information provided online and more generally to protect the personal information and privacy of its employees, partners, service providers, visitors to the website and any person using its services in general, in compliance with the regulations in force and in particular the French law known as “la Loi informatique et libertés” n° 78-17 of January 6, 1978 as amended and Regulation n°2016/679 of the European Parliament and of the Council of the 27th April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the "GDPR").

 

The purpose of this Privacy Policy is to inform you about:

 

§  The objectives pursued by the data processing (purposes of processing);

§  The types of personal data we collect about you;

§  The way your personal data is processed;

§  The conditions of use of your personal data and your rights in this respect, in compliance with European and French legislation.

 

All operations involving your personal data are carried out in compliance with the regulations in force and, in particular, with the GDPR, as well as with any applicable national data protection legislation.

 

You acknowledge having read and accepted this Privacy Policy.

 

If you disagree with the terms of this policy, you are free not to provide any personal data.

1. DEFINITIONS

 

Personal data – any information relating to an individual who is identified or who can be identified, directly or indirectly, by reference to an identification number or to one or more factors specific to that person.

 

Data subject – the individual to whom the data undergoing processing relates.

 

Data processing – any operation or set of operations which is performed upon such data, irrespective of the process used, including collection, recording, organisation, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction.

 

Controller – the natural or legal person, which, alone or jointly with others, determines the purposes and means of the processing of personal data.

 

Processor – the natural or legal person, which processes personal data on behalf of the controller.

 

Recipient – any person entitled to receive the communication of the data other than the controller, the processor or persons who, by virtue of their functions, are responsible for the processing of the data.

 

Authorised third parties – authorities legally entitled, in the context of a particular task or the exercise of a right of communication, to request the controller to communicate personal data to them.

 

File – any structured and stable set of personal data accessible according to specified criteria.

 

2. WHO IS RESPONSIBLE FOR THE PROCESSING?

The data controller for the pages

return2abundance.com and pages.returntoabundance.com

 

is:

 

The company RETOUR A L'ABONDANCE SASU with a share capital of €1 000, registered with the RCS of Cusset under number B 911 997 070, having its registered office at 1 RTE DU CHATEAU 03340 LA FERTE-HAUTERIVE, FRANCE, represented by C JANSSENS, in her capacity as president.

3. PERSONAL DATA COLLECTED, PURPOSES AND LEGAL BASES

In the context of the operation of the pages, RETOUR A L'ABONDANCE SASU collects and processes data concerning you. These data are processed in accordance with the purposes for which they were collected, some data being mandatory and others optional, as indicated on the collection forms by the presence or absence of asterisks.

Purposes	Categories of personal data	Legal basis	Retention period
Management of the online meetings (“Book a call” and “Book online”)	Identity, personal contact details, personal message, details of the meeting (date and hour), IP address, pages visited before booking, and the page or link that brought you to us (campaign source)	Legitimate interest of the company RETOUR A L'ABONDANCE SASU	Duration required to process requests, Up to 3 years from the last request / last contact with the data subject
Management of requests relating to our commercial offers	Identity, personal contact details, personal message, payment details	Contract	For three (3) years from the date of purchase;   Concerning accounting documents: during the current financial year, increased by ten (10) years from the closing
Management of online payments (operated by Stripe Technology Europe, Limited (Irland))	Data related to payment methods used	Contract	The visual cryptogram of the bank card must be deleted as soon as payment for the purchase is finalized; Possibility of retaining payment data for subsequent purchases, with the consent of the person, until the request to delete your personal account.
Contact management	Via the contact form: Identity, personal contact details, personal message	Legitimate interest of the company RETOUR A L'ABONDANCE SASU	Duration required to process requests, Up to 3 years from the last request / last contact with the data subject
Audience measurement and site improvement (Google Analytics, Microsoft Clarity)	Pages viewed, interactions such as clicks and scrolling, device and browser information, approximate location	Consent	Trackers: maximum 13 months. Data collected: maximum 25 months
Measuring the effectiveness of our advertising (Meta Pixel)	Pages visited, actions taken such as booking a call, device and browser information	Consent	Trackers: maximum 13 months. Data collected: maximum 25 months
Sending newsletters and information about our services by email	Identity, email address, email engagement (opens, clicks)	Consent. For professional contacts, legitimate interest where the email relates to their professional role. You can unsubscribe at any time using the link in every email.	3 years from your last contact with us

 

4. DATA RECIPIENTS, AUTHORIZED THIRD PARTIES AND PROCESSORS

The recipients of the data are:

 

Processing Activity	Recipients
Management of the online meetings (“Book a call” and “Book online”)	·       Relevant departments of the company RETOUR A L'ABONDANCE SASU ·       GoHighLevel (HighLevel, Inc.)
Management of requests relating to our commercial offers	·       Relevant departments of the company RETOUR A L'ABONDANCE SASU
Management of online payments	·       Stripe Technology Europe, Limited (Irland) ·       Relevant departments of the company RETOUR A L'ABONDANCE SASU
Contact management	·       Relevant departments of the company RETOUR A L'ABONDANCE SASU
Audience measurement, site improvement and advertising measurement	·       Relevant departments of the company RETOUR A L'ABONDANCE SASU ·       Google Ireland Limited (Google Analytics) ·       Microsoft Ireland Operations Limited (Microsoft Clarity) ·       Meta Platforms Ireland Limited (Meta Pixel)
Sending newsletters and information about our services by email	·       Relevant departments of the company RETOUR A L'ABONDANCE SASU ·       GoHighLevel (HighLevel, Inc.)
Recording your cookie choices	·       Usercentrics GmbH (Cookiebot)

 

Authorised third parties :

 

RETOUR A L'ABONDANCE SASU reserves the right to transmit your personal data in order to meet its legal obligations, and in particular if it is forced to do so by judicial requisition.

 

In accordance with current regulations, your personal data may be transmitted to organizations, judicial officers and ministerial officers authorized by a legislative or regulatory provision, as part of a particular mission or the exercise of a right of communication.

 

When RETOUR A L'ABONDANCE SASU is confronted with a request for communication from a third party based on a legal text, we ensure that the provision put forward is in force, and that it actually provides a right of communication to the benefit of the applicant.

 

RETOUR A L'ABONDANCE SASU ensures that it only transmits the data provided for in the legal text or, in the event of imprecision in the latter, only the data that appears strictly necessary to achieve the desired goal.

 

The communication of data will be carried out using methods to ensure their security, by adapting the measure adopted to the nature of the data and the risks present.

 

Data processors :

 

In the event that RETOUR A L'ABONDANCE SASU entrusts data processing activities to subcontractors, only processors are used who provide sufficient guarantees as to the implementation of appropriate technical and organizational measures so that the processing meets the reliability and security requirements required by the applicable regulations and guarantees the protection of the rights of individuals.

 

No personal information of the users of the pages return2abundance.com and pages.returntoabundance.com is sold. It is shared only with the processors and partners named in this policy, and only for the purposes described. Only the hypothesis of the repurchase of RETOUR A L'ABONDANCE SASU and its rights would allow the transmission of said information to the possible purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to the user of the site.

 

Partners :

The pages return2abundance.com and pages.returntoabundance.com use the following partners, which process your personal data on behalf of or alongside RETOUR A L'ABONDANCE SASU:

Company name and registered office of the legal entity	Categories of personal data		Link to privacy policy
Stripe Technology Europe, Limited (SPEL) 1 Grand Canal Street Lower Grand Canal Dock Dublin D02 H210 Ireland	Data related to payment methods used	Privacy Policy (stripe.com)
GoHighLevel Corporate HQ 400 North Saint Paul St. Suite 920 Dallas, Texas 75201 United States	Identity, personal contact details, meeting details (date and time), IP address, pages visited, campaign source, email communications and data consolidation	gohighlevel privacy policy
Google Ireland Limited Gordon House, Barrow Street Dublin 4 Ireland (Google Analytics, Google Fonts)	Pages viewed, device and browser information, approximate location, IP address	Privacy Policy (google.com)
Microsoft Ireland Operations Limited One Microsoft Place, South County Business Park Leopardstown Dublin 18 Ireland (Microsoft Clarity)	Interactions with our pages (clicks, scrolling, movement), device and browser information	Privacy Statement (microsoft.com)
Meta Platforms Ireland Limited Merrion Road Dublin 4, D04 X2K5 Ireland (Meta Pixel)	Pages visited, actions taken such as booking a call, device and browser information	Privacy Policy (facebook.com)
Usercentrics GmbH (Cookiebot) Sendlinger Straße 7 80331 Munich Germany	Consent records: consent ID, date and time, consent choices, IP address, browser information, page visited	Privacy Policy (cookiebot.com)

 

5. SECURITY MEASURES

Taking into account the evolution of technologies, the costs of implementation, the nature of the data to be protected and the risks to the rights and freedoms of individuals, RETOUR A L'ABONDANCE SASU implements all appropriate technical and organisational measures to ensure the confidentiality of personal data collected and processed and to ensure a level of security appropriate to the risk, namely:

 

-              Devices used are password protected

-              Access of data through secure networks with firewalls

-              Software and security updates on the devices used are up-to-date.

 

As part of security measures, the site uses an SSL certificate. It is symbolized by the padlock on the address bar. The latter guarantees that the information transmitted between your browser and our site is secure.

 

The staff of the company RETOUR A L'ABONDANCE SASU are also aware of the protection of personal data.

 

However, it is the responsibility of each user to ensure the security of the transmission of personal data via the Internet. RETOUR A L'ABONDANCE SASU is not responsible for the transmission of personal data via the Internet.

6. TRANSFER OUTSIDE EU

Personal data collected on the site are used only by RETOUR A L'ABONDANCE SASU and the processors and partners named in this policy.

 

Certain data may be transferred to servers in the United States. The transfer of this data is governed by the adequacy decision of the EU Commission (approving the transfers under Data Privacy Framework) as well as by other transfer mechanisms available under GDPR.

 

This includes data processed by Google, Microsoft and Meta when you consent to statistics or marketing cookies; data processed by GoHighLevel, based in the United States, to run our pages, bookings and emails; and your IP address when our pages load fonts from Google Fonts.

7. INDIVIDUAL RIGHTS

In accordance with the GDPR, you have the following rights over your data: right of access, right to rectification, right to erasure (right to be forgotten), right to object, right to restriction of processing, right to data portability, according to the conditions applicable depending on the processing concerned.

 

You can also define guidelines for the retention, erasure and communication of your personal data after your death.

 

Where processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. For cookies, you can withdraw or change your consent at any time using the Cookie Preferences link in the footer of our pages.

 

To exercise these rights or if you have any doubts about the processing of your personal data, you can contact us, proving your identity by any means, or attaching - if necessary - a photocopy of your identity document.

To exercise your GDPR rights, you can contact us:

-              by email to [email protected].

If, after contacting us, you consider that your rights regarding your personal data are not respected, you can lodge a complaint with the CNIL or the supervisory authority in your place of residence.

8. COOKIES

Cookies are small text files placed on your device when you visit a website. We and some of the services we use place cookies and similar technologies on our pages.

How we ask for your consent

We ask for your consent before placing non-essential cookies. Google Analytics, Microsoft Clarity and the Meta Pixel do not run in your browser until you allow them. When you first visit, you can allow all, deny, or choose by category: Necessary, Preferences, Statistics and Marketing. On pages that use non-essential cookies, you can change or withdraw your choice at any time using the Cookie Preferences link in the footer.

Your choice is stored in a consent cookie on your device, so we can respect it on your next visit. We ask for your choice again every 12 months, or sooner if you delete this cookie. Your choice is also recorded by our consent provider, Cookiebot, so that we can show that consent was given.

What we use

Necessary. These keep the site, bookings and payments working securely, and cannot be switched off:

• Cloudflare sets security cookies that protect our pages against automated abuse.
• On our book sales page, Stripe sets cookies needed to process payments securely and prevent fraud.

Preferences. We do not currently use any preference cookies.

Statistics. Google Analytics, provided by Google, helps us understand how visitors use our pages. Microsoft Clarity, provided by Microsoft, records how visitors interact with a page, such as clicks, scrolling and movement, so we can improve it. Text on the page and anything typed into forms is masked and not recorded. These run only if you allow Statistics.

Marketing. The Meta Pixel, provided by Meta, helps us measure our advertising on Facebook and Instagram. It runs only if you allow Marketing, and nothing is sent to Meta, from your browser or our servers, if you decline.

Set by our booking platform. Our booking platform, GoHighLevel, sets a visitor identifier (msgsndr_id) when you arrive on our pages. It records the pages you visit, your IP address and the page or link that brought you to us, which we use to understand where our bookings come from. This identifier is set whatever you choose in the cookie banner, because our platform does not allow it to be switched off. The information is kept in our booking system and used only by us.

Fonts. Some of our pages display fonts provided by Google Fonts. To show them, your browser connects to Google's servers, which receive your IP address.

Full cookie list

The table below lists every cookie currently found on our site, with its provider, purpose and duration. It updates automatically when our site is rescanned.

Managing cookies in your browser

You can also manage cookies through your browser: by setting it to accept or refuse cookies, by regularly deleting cookies, or by using private browsing mode. Each browser works differently; its help menu explains how. If you block all cookies in your browser, some parts of the site, such as booking, may not work properly.

 

9. SOCIAL MEDIA ICONS

You can share the pages you are interested in on social networks by clicking on the sharing icons.

 

The collection of information through social media sharing icons is subject to the privacy policies of those third parties. We invite you to read the policies of these social networks to find out how your personal data is used.

 

 

Social network	Link to privacy policy
Facebook	Meta Privacy Policy – How Meta collects and uses user data | Privacy Centre | Manage your privacy on Facebook, Instagram and Messenger | Facebook Privacy
Instagram	Meta Privacy Policy – How Meta collects and uses user data | Privacy Centre | Manage your privacy on Facebook, Instagram and Messenger | Facebook Privacy
LinkedIn	LinkedIn Privacy Policy
Twitter/X	X Privacy Policy (twitter.com)
Dribbble	Privacy policy | Dribbble

 

10. LIMITATION OF LIABILITY

The company RETOUR A L'ABONDANCE SASU cannot be held responsible for the accuracy and relevance of the information put online by the user.

11. MODIFICATION TO THIS PRIVACY POLICY

In the event of modification of this Privacy Policy by the company RETOUR A L'ABONDANCE SASU or if the law requires it, it will be published on our Site and will be effective upon its publication. Therefore, we invite you to refer to it during each visit in order to be aware of its latest version permanently available on our pages.